FAQ

Frequently Asked Questions

1. Do you ship internationally? Absolutely! We're proud to offer worldwide shipping. No matter where you are, you can gear up with MMA Factory.

2. How long will it take to receive my order? We know you're eager to get your hands on your new gear. Orders typically ship within 1-2 business days, and delivery times vary depending on your location. For more information, check out our Shipping Policy page.

3. What payment methods do you accept? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also pay securely through PayPal for added convenience.

4. What is your return policy? We want you to be 100% satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days for a full refund or exchange. For more details, visit our Returns & Exchanges page.

5. How can I track my order? Once your order ships, you'll receive a confirmation email with tracking information. You can use this information to track your package in real-time and stay updated on its delivery status.

6. Do you offer custom or personalized gear? Currently, we don't offer custom or personalized gear. However, we're always expanding our product selection, so stay tuned for updates!

7. Can I cancel or modify my order after it's been placed? We strive to process orders quickly to ensure speedy delivery. If you need to make changes to your order, please contact us as soon as possible. While we can't guarantee modifications after an order has been processed, we'll do our best to accommodate your request.

8. How can I contact customer support? We're here to help! If you have any questions, concerns, or just want to chat about MMA, don't hesitate to reach out to our friendly customer support team at [Your Contact Email]. We're available to assist you Monday through Friday, from 9 AM to 5 PM (EST).

9. Do you offer wholesale or bulk discounts? Yes, we offer wholesale pricing and bulk discounts for larger orders. If you're interested in placing a wholesale order, please contact us for more information.

10. Are your products officially licensed? We take pride in offering high-quality, officially licensed merchandise from top MMA brands. Rest assured, when you shop with us, you're getting authentic gear straight from the source.

Have a question that's not answered here? Feel free to reach out to us, and we'll be happy to assist you!